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Knowledge Base
Customer Support

ProProfs Knowledge Base

ProProfs

ProProfs Knowledge Base is a comprehensive platform for creating internal wikis, public help centers, and product manuals without IT involvement. Rated top all-around knowledge base in multiple 2026 reviews for its breadth: AI Writer for content generation, AI SEO optimization for public docs, AI Search for intelligent article retrieval, AI article recommendations, 100+ templates, role-based permissions, and a revision history. The Forever Free plan allows up to 25 articles per project. Best for SMBs and growing teams that want a complete knowledge management tool with a zero-cost entry point.

Official websiteDocumentation
PricingFree + paid
APIUnavailable
Open sourceNo

Free: forever plan (up to 25 articles). Business: $49/mo (up to 3 users, unlimited articles). Team: $79/mo. Business Plus: $129/mo.

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Helpjuice

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Deep-customization knowledge base with powerful search analytics and full white-label branding.

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Document360

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AI-powered self-service knowledge base for customer-facing documentation and internal wikis.

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Chatbase

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No-code AI chatbot builder — train on your docs and deploy to your site in minutes.

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Eesel AI

Eesel

AI support layer at $0.40/ticket — trains on Slack, Notion, Confluence, and your helpdesk data.

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Tags

ai writer
ai seo
free plan
help center
internal wiki
templates
article recommendations
product manual