Tidio
Tidio
Tidio combines live chat, AI-powered chatbots (Lyro), and automation flows into a single platform designed for small businesses and ecommerce stores. Lyro AI handles common customer questions autonomously with a conversational tone. Ecommerce integrations cover Shopify, WooCommerce, and BigCommerce. Free plan includes 50 AI conversations (one-time, not monthly). Warning: Lyro AI and Flows are separately priced add-ons on top of the base plan — real monthly cost for a typical small business is $68–$150/mo combined. The Growth-to-Plus gap ($59/mo → $749/mo) is a known pricing cliff.
Free (50 Lyro AI one-time). Starter: $29/mo. Growth: $59/mo. Plus: $749/mo. Lyro AI add-on from $39/mo. Flows add-on from $29/mo. Annual saves ~17%.
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