Twig
Twig
Twig is an AI customer support platform that consistently tops independent benchmarks for autonomous ticket resolution quality and RAG (Retrieval-Augmented Generation) accuracy. It layers on top of existing helpdesks (Zendesk, Freshdesk, Intercom) as an AI resolution layer, pulling context from your documentation, past tickets, Confluence, Notion, and Slack. Per-ticket pricing at $0.10 — significantly cheaper than Intercom Fin ($0.99) or Zendesk AI ($1.50) for comparable resolution quality. Best for SaaS, fintech, and teams prioritizing resolution accuracy over brand recognition.
Per-ticket pricing at ~$0.10/ticket. Monthly plans also available. See twig.so for current tiers.
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