Ada
Ada Support
Ada is an enterprise-grade autonomous AI customer service agent serving 350+ enterprise clients including Monday.com, Pinterest, Verizon, and YETI. Its Reasoning Engine uses multiple LLMs to handle complex, multi-step support interactions across chat, email, voice, and SMS. Integrates with 13+ helpdesks including Zendesk, Salesforce, Freshworks, Gorgias, and Help Scout for seamless handoff. Claims up to 83% automated resolution in showcase cases; independent estimates put typical deployments at 30–50%. Starting price ~$30,000/year; median via Vendr ~$70,000/year; large deployments can reach $300,000+/year.
Enterprise only. Starting ~$30,000/year. Median ~$70,000/year (Vendr data). Large deployments $300,000+/year. No self-serve pricing — requires sales process.
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