Yuma AI
Yuma
Yuma AI is a specialized AI customer support automation platform built exclusively for ecommerce, with a particular focus on Shopify. Offers 75+ pre-built Shopify actions (order edits, refunds, cancellations, subscription management, loyalty points) that the AI can execute autonomously — not just recommend. Claims up to 89% automation rate for ecommerce brands. Does not support Intercom, Freshdesk, or HubSpot as helpdesks. Best for Shopify Plus and high-growth D2C brands who want the most Shopify-native AI automation available.
Pricing based on automation volume. See yuma.ai for current plans. No free plan — enterprise/growth tier pricing.
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