Gleap
Gleap
Gleap is a comprehensive customer support platform purpose-built for SaaS and mobile apps. Uniquely combines live chat, AI chatbot (Kai), in-app bug reporting (with screenshot + session replay), user surveys, feature voting, public product roadmap, and knowledge base in one SDK. Flat $149/mo Team plan covers unlimited AI conversations at ~$0.02/AI response — dramatically cheaper than Intercom at comparable volumes. Used as an Intercom alternative for SaaS teams who want in-app feedback loops alongside support.
Free trial available. Team: $149/mo (flat, unlimited AI conversations). Business: $299/mo. Enterprise: custom. No per-resolution fees.
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