Crisp
Crisp
Crisp is a multichannel customer support platform designed for startups and SMBs, distinguishing itself with flat per-workspace pricing instead of per-seat billing — making it cheaper as your team grows. Covers live chat, email, WhatsApp, Instagram, Messenger, and a knowledge base in one inbox. The built-in AI chatbot (MagicReply) suggests replies from past conversations and docs. 30+ new features shipped in April 2026. Best for bootstrapped teams and startups who want a modern, chat-first platform without paying per agent.
Free: 2 agents. Pro: $25/workspace/mo (4 agents). Unlimited: $95/workspace/mo. Enterprise: custom. Per-workspace (not per-seat) — significant cost advantage for larger teams.
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