Front
Front
Front is a collaborative inbox platform that brings email, chat, SMS, WhatsApp, social DMs, and voice into a single workspace with native collaboration features — @mentions, internal comments, assignments, and shared drafts. AI features include AI Compose for reply drafting, AI Summarize for thread summaries, and an AI Chatbot for deflection. Best for operations, logistics, and account management teams that handle complex, relationship-driven customer interactions rather than high-volume transactional support.
Starter: $19/seat/mo. Growth: $59/seat/mo. Scale: $99/seat/mo. Premier: $229/seat/mo (annual). No free plan.
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