Tag

Omnichannel AI Tools

Explore AI tools tagged omnichannel and filter them by pricing, API access, categories, and openness.

Platforms

Showing 1–8 of 8 platforms

Crisp

Crisp

Startup-friendly live chat platform with flat per-workspace pricing and a built-in AI chatbot.

Customer Support
Productivity
No APIClosedFree tierPaid plans

Featurebase

Featurebase

Modern support platform with AI agent Fibi — omnichannel inbox plus feedback and roadmap tools.

Customer Support
Agents
+1
APIClosedFree tierPaid plans

Freshdesk

Freshworks

Omnichannel helpdesk with Freddy AI — the best free plan and most affordable mid-market option.

Customer Support
Automation
APIClosedFree tierPaid plans

Front

Front

Shared inbox and helpdesk for collaborative customer support across email, chat, and social.

Productivity
Customer Support
APIClosedPaid onlyPaid plans

Intercom

Intercom

AI-first customer service platform — Fin AI resolves 67% of conversations autonomously.

Agents
Customer Support
+1
APIClosedPaid onlyPaid plans

LiveAgent

Quality Unit

All-in-one helpdesk with the fastest live chat widget, 200+ integrations, and AI chatbots.

Customer Support
Automation
APIClosedFree tierPaid plans

Zendesk

Zendesk

Enterprise helpdesk with AI Agents, automated triage, and the deepest ticketing ecosystem.

Customer Support
Automation
APIClosedPaid onlyPaid plans

Zoho Desk

Zoho

Budget omnichannel helpdesk with Zia AI and deep Zoho CRM integration — free for 3 agents.

Productivity
Customer Support
+1
APIClosedFree tierPaid plans